Our culture

Actions speak louder than words

At Falck, we believe in teamwork. We are a professional team built on care. And our great team efforts are fueled by good colleagues, social activities and a friendly and informal atmosphere.

We turn care into action. And we believe our actions speak louder than words, and that how we act defines us. Hence, our culture is founded on our Winning Behaviors.

Our Winning Behaviors influence every decision we make. They guide every action we take – toward one another, and toward the communities we serve. And they form the basis for how we train our people. In short, they are the core of Falck.

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We are committed to care

People in need are at the heart of every decision we make, and people play a critical role as we strive to improve our competitive edge in offering excellent services to save and improve lives.

We respond fast and have what it takes to turn care into action. We care about what we do, who we work for, who we provide our services to, and the people we work with.

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We build trust

Quality and ethics take priority in everything we do. We protect our reputation and our license to operate by being transparent and living by high compliance standards.

We make no compromise when it comes to loyalty and consistency to earn and uphold the trust of our customers and society. We approach competition with a strong ethical compass.

We are open and honest with our managers, our employees and each other. We are never afraid to speak up if Falck’s integrity is at stake.

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Together, we create more value

We bring value to society and people in need by being there when they need us. We never settle simply for creating value for shareholders. In doing so, we honor past investments in our business and allow for future funding in developing emergency response and healthcare services.

We work collaboratively and efficiently across functions, countries and business units to continuously improve our services and surpass ordinary standards, always asking ourselves, “What’s the right thing to do?” This is more than a credo — it’s part of what sets us apart as an organization.

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