Governance
Build trust

We want to conduct business in a way that will never breach the trust of our employees, partners, or customers.
People and societies rely on us every day, which requires us to be a trusted business partner. We conduct our business based on integrity and high ethical standards and in compliance with applicable laws, regulations, and in-house policies. We seek to be transparent in the way we operate, and being committed to competing for business on fair terms and exclusively on the merits of our services.
Code of Conduct
The Falck Employee Code of Conduct provides our employees with a common understanding of the way we conduct business and promotes high ethical standards for everyone at Falck, and we are committed to ensuring that all full-time employees are trained accordingly every two years, either online or in person, in order to foster a culture of integrity and trust.
At Falck, we consider our suppliers to be essential partners for our mission to deliver high-quality, sustainable healthcare solutions. Our Supplier Code of Conduct outlines fundamental standards and expectations for business ethics, legal compliance, human and labor rights, health and safety, and environmental sustainability. This Code is mandatory for all suppliers, agents, and their direct and indirect sub-suppliers, requiring them to uphold our values and contribute to a responsible and sustainable supply chain.
Whistleblowing
We actively promote a global speak-up culture. Our whistleblower system, Falck Alert, is available 24/7 to all employees, business partners and third parties. We continually encourage employees to report concerns about irregularities or improper actions that fail to comply with applicable laws and regulations, the Employee and Supplier Code of Conduct, or in-house policies.
To emphasize its priority and importance, we have set a target ratio for our whistleblower reporting system to be above 1 report per 100 employees. This ratio of cases would be a strong indication of employees trusting the system and knowing they can use it without fear of retaliation.
Targets
Code of Conduct training
All full-time employees trained every
second year in our Code of ConductWhistleblower ratio
Whistleblower reporting ratio >1 per 100
employees

