Falck is a people business and our workforce is our most important asset. We aim to provide all employees with an inspiring, diverse and safe workplace that provides equal opportunities and where everybody can thrive personally and professionally.
Promote employee engagement
An engaged workforce is more committed, better performing and delivers a higher level of services. To ensure a continued focus on employee engagement and to measure progress, we conduct an annual, global employee engagement survey.
In 2023, our engagement score increased to 74, from 72 in 2022. In particular, we saw a strong increase in the score for Ambulance US and within our Fire businesses.
The overall engagement score is chosen as one of the KPIs in our sustainability strategy. The target is a score of 75 in 2025.
Improve safety performance
Every day, our employees put themselves at risk to save the lives of other people. We therefore promote a culture where health and safety are embedded in our ways of working to ensure that our employees are safe when on duty to improve and save the lives of others.
We are aware of the risks associated with the nature of our business as well as the preventive measures needed to minimise the risk. While incidents still occur across our business, we are committed to minimise the number of these and ensure that the implications of these are as small as possible.
Lost Time Injury Rate is chosen as a KPI in the sustainability strategy and so is number of fatalities. The target for work-related fatalities in Falck is zero.